Silver Saaj – Terms & Conditions

Welcome to Silver Saaj. By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

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1. General

• Silver Saaj (“we”, “our”, “us”) operates this website and online store.

• By accessing our site or placing an order, you accept these terms.

• We may update these terms at any time.

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2. Product Information

• All jewellery is made from 925 Sterling Silver unless specified.

• Minor variations in colour, polish, or texture may occur due to handcrafted nature.

• Product images may appear slightly different due to lighting and screen settings.

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3. Orders & Payments

• Orders are confirmed only after successful payment.

• Prices may change without prior notice.

• We reserve the right to cancel any order due to stock issues or suspicious activity (full refund will be issued).

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4. Shipping & Delivery

• Delivery timelines are estimates and may vary due to courier delays or external factors.

• Incorrect address or contact details provided by the customer may delay delivery.

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Return & Refund Policy

Our return policy applies only if:

• Product is damaged, defective, or wrong item delivered

• Customer provides a complete unboxing video

• Issue is raised within 24 hours of delivery

Refund/replacement is processed only after quality check.
Full details are mentioned in our Return Policy page.

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 Use of Website

You agree not to:

• Misuse the website

• Copy website content or product images without permission

• Attempt to hack, disrupt, or damage the site

All content, logos, and designs belong to Silver Saaj.

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7. Intellectual Property

• All brand elements (name, logo, designs, images, packaging) are the exclusive property of Silver Saaj.

• Unauthorized use is strictly prohibited.

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8. Limitation of Liability

• Silver Saaj is not responsible for delays caused by couriers, natural events, or incorrect customer information.

• Jewellery tarnish over time is natural and not considered a defect.

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9. Personal Data

Your personal information is handled as per our Privacy Policy.

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10. Contact Us

For any questions, contact us at:
📧 support@silversaaj.com
📞 (+91) [Your Number]